BASE-43Customer ExperienceUX / CX

Customer Experience Map Agent

Continuously listens to how customers actually feel across all touchpoints

Value Impact

Operational outcomes tied to this agent.

Provides UX Research Insights ($90k/yr value)

Increases conversion rates by identifying and fixing funnel leaks. Reduces support volume

Capabilities

What this agent delivers out of the box.

Sentiment aggregationJourney mappingFriction detectionExperience scoring

Integrations

Systems and tools this agent connects to.

Analytics platformsSupport systemsSurvey tools

When You Need This

Signals that this agent will deliver immediate ROI.

Customer dissatisfaction discovered too late

Leadership relying on anecdotes

Declining loyalty without clear cause

Plays Well With

Recommended companion agents.

Feedback Analysis Agent (BASE-33)Review Agent (BASE-09)Customer Lifecycle Agent (BASE-23)

Pricing

Setup + monthly support.

Setup

$900

Monthly

$300

Standalone-ready with white-glove deployment.

Upgrade Path

Next-level intelligence recommendation.

Customer Growth (LTV) Agent (PREMIER-06)