Privacy Policy

1. Introduction

Ingenuity Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our enterprise AI consulting and mobile development services, including our client portal and related applications.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account information (name, email address, company name, phone number)
• Business information (industry, company size, project requirements)
• Payment and billing information (processed securely through Stripe)
• Communications with our support team
• Project specifications, requirements, and related documentation
• Feedback, survey responses, and testimonials

2.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent, click patterns)
• Analytics events for ROI calculations and service optimization
• Log data (access times, error logs, performance metrics)
• Cookies and similar tracking technologies

2.3 Third-Party Integrations

With your explicit consent, we may collect data from third-party services you connect to our platform, including Zapier, Make, Slack, Google Workspace, Microsoft 365, and other authorized integrations.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing, maintaining, and improving our services
• Processing transactions and managing billing
• Communicating with you about your account, projects, and updates
• Calculating and presenting ROI metrics and analytics
• Personalizing your experience and delivering relevant content
• Detecting, preventing, and addressing technical issues and security threats
• Complying with legal obligations and enforcing our terms
• Conducting research and development to enhance our offerings
• Sending marketing communications (with your consent)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Supabase (database and authentication services)
• Stripe (payment processing)
• Vercel (hosting and deployment)
• Analytics providers (usage tracking and performance monitoring)

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Multi-tenant data isolation with row-level security
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure credential storage and management
• Automated backup and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal information within 90 days, unless retention is required by law.

Analytics and aggregated data may be retained indefinitely for business intelligence purposes, but will be anonymized to prevent identification of individual users.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for data processing where consent was given

To exercise these rights, please contact us at privacy@ingenuitysystems.ai. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, but disabling cookies may limit certain features of our services.

We use the following types of cookies:

• Essential Cookies: Required for basic functionality and security
• Analytics Cookies: Help us understand how users interact with our services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant advertisements (with your consent)

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Compliance and Certifications

Ingenuity Systems is committed to compliance with applicable data protection regulations, including:

• General Data Protection Regulation (GDPR) for EU residents
• California Consumer Privacy Act (CCPA) for California residents
• Other applicable state and federal privacy laws

We regularly review and update our practices to maintain compliance with evolving privacy standards and regulations.