Enterprise Grade Infrastructure
Trust, Governance & Security.
We don't just deploy code. We monitor operational health 24/7, maintain audit-ready compliance, and provide institutional-grade reliability for enterprise operations.
Uptime SLA
Automated monitoring
Incidents auto-resolved
Backup interval
The Control Plane
Human-in-the-loop, always
Continuous visibility into agent performance, system health, and operational metrics.
Monitoring & Oversight
Real-time health monitoring, performance metrics, and operational intelligence
- Base Agents (48)Active
- Premier Agents (16)Active
- Compute nodesHealthy
- Database clusterHealthy
Every decision, every execution, and every exception is tracked, logged, and available for review.
Reliability Standards
Enterprise-grade SLA commitments
Redundant infrastructure and a support model that escalates from automation to strategy.
99.9% Uptime SLA
We guarantee 99.9% uptime for all production systems, with automated failover, redundant infrastructure, and real-time monitoring to detect and resolve issues before they impact operations.
- Redundant InfrastructureMulti-region deployment with automatic failover across availability zones
- Proactive Monitoring24/7 automated health checks with instant alerting and automatic remediation
- Scheduled MaintenanceZero-downtime deployments and maintenance windows scheduled during off-peak hours
Tiered Support Infrastructure
- Tier 1 Support (Automated)24/7
Automated monitoring, self-healing systems, and instant alerting for operational issues. Handles 85% of incidents without human intervention.
Response: Immediate
- Tier 2 Support (Engineering)Business hours
Technical support engineers for complex issues, integration troubleshooting, and system optimization. Escalated from Tier 1 for issues requiring human expertise.
Response: 2 hours (business hours)
- Tier 3 Support (Strategic)White-glove
Dedicated strategic consultants for architecture decisions, roadmap planning, and growth optimization. Includes monthly strategy calls and proactive recommendations.
Response: 24 hours
Data Sovereignty & Security
Your data stays yours
Enterprise-grade isolation, encryption, and audit-ready logging.
Tenant Isolation
Every client operates in their own secure environment. Your data never touches another client's infrastructure. We enforce strict isolation at the database, application, and network layers.
- Row-Level Security (RLS)Database-enforced policies ensure data can only be accessed by authorized tenant users
- Encryption at Rest & in TransitAES-256 encryption for stored data, TLS 1.3 for all network communications
- Namespace IsolationEach tenant operates in isolated compute environments with dedicated resource allocation
Immutable Audit Logs
Every agent decision, system action, and data access is logged with immutable, tamper-proof records. Full audit trail for compliance, investigation, and operational review.
- Agent Decision LogsComplete record of every automated decision: inputs, outputs, confidence scores, timestamps
- Access LogsWho accessed what data, when, from where. Immutable records for security forensics
- System Event LogsInfrastructure changes, deployments, configuration updates, and maintenance activities
Additional Security Measures
Penetration Testing
Disaster Recovery
Incident Response
Access Control
Network Security
Compliance Monitoring
Compliance Documentation
Download our compliance documentation including security policies, data handling procedures, SLA definitions, and audit processes for your legal and compliance teams.
Governance built in, not bolted on.
Every system we deploy ships with monitoring, audit logs and escalation paths from day one.